Delivery & Returns

At Vibenook, we partner with trusted global suppliers and warehouses—including CJ Dropshipping—to bring you unique and aesthetic home décor night lights at affordable prices.

🌎 Where We Ship

We proudly offer worldwide shipping, with a primary focus on the USA, where most orders are delivered with reliability and tracking.

🚚 Estimated Delivery Time (USA)

  • Processing Time: 1–5 business days

  • Shipping Time: 7–15 business days

  • Total Time: 8–20 business days

Note: Shipping times may vary slightly based on product availability, customs clearance, or peak seasons.

📦 Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a tracking link. If you haven’t received your tracking info within 7 business days, feel free to contact us.

🔁 Returns & Refunds

We want you to absolutely love your Vibenook purchase. But if something’s not right, we’re here to help.

✅ Return Eligibility

You can request a return or replacement if:

  • Your item arrived damaged, defective, or not as described

  • You contact us within 7 days of delivery

  • The product is unused and in original condition

❌ Non-Returnable Items

Because of the made-to-order nature of many of our products and international fulfillment, we do not accept returns for change of mind, incorrect address, or delayed shipping out of our control.

💰 Refund Process

If approved, your refund will be processed to your original payment method within 5–10 business days. In some cases, we may offer a reshipment instead of a refund, depending on item condition and location.